Four Seasons Hotel Hangzhou At West Lake Exterior photo

Four Seasons Hotel Hangzhou At West Lake Room photo

Key details

About the Hotel

5 Lingyin Road, Hangzhou, 310013

Perfect

9.5

9.8

/10

5.0

4.8

“The hotel's location alongside West Lake is absolutely stunning and makes exploring nearby attractions a breeze.”view full review

Four Seasons Hotel Hangzhou At West Lake, a 5-star hotel rated 9.2/10 on Booking.com, features a serene environment along the scenic West Lake with elegant accommodations and extensive wellness facilities. This Hangzhou hotel offers luxurious dining options and caters to both leisure and business travelers with exceptional service.

Amenities

Accommodations at Four Seasons Hotel Hangzhou At West Lake include 81 rooms, suites, and villas, all featuring cozy furnishings and views of meticulously landscaped gardens. Notable room types include the Lagoon Suite, which offers a living room and access to a landscaped patio, and the One-Bedroom Villa with Private Pool, featuring a serene garden and indoor pool.

Dining

Dining options include the award-winning restaurant Jin Sha, serving exceptional Zhejiang cuisine prepared by Executive Chef Wang Yong, and the West Lake Bistro which specializes in Italian fare. Guests can also enjoy afternoon tea in the Lobby Lounge or opt for custom dining experiences overlooking the gardens.

Leisure

Guests can take part in wellness activities such as Tai Chi classes in tranquil garden enclaves, unwind in the hotel's luxurious spa, or enjoy a refreshing swim in the imperial-style pool. The hotel also offers complimentary bicycles for exploring the natural beauty of West Lake, a UNESCO World Heritage site.

Services

For business travelers, Four Seasons Hotel Hangzhou At West Lake features five versatile event spaces that accommodate various gathering sizes with scenic views. The hotel's services include 24-hour concierge support, in-room dining, and tailored event menus reflecting local culinary traditions.

Select your room type

Four Seasons Hotel Hangzhou At West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Villa Private Pool
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Courtyard Room King
2 persons
120 sq. feet
1 King-size bed
Courtyard view
Air conditioning
Balcony
room details
Panorama King Room Garden View
2 persons
80 sq. feet
1 King-size bed
Garden view
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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October 2026 - October 2027

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Check-in/ Check-out

Facilities

Four Seasons Hotel Hangzhou At West Lake offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively large and comfortable, providing a serene view of the hotel's beautiful pond and garden.” read full review

Really good Dining

“The food at the Jin Sha restaurant was excellent, with top-quality dishes and an exquisite dining atmosphere.” read full review

Amazing Indoor Pool

“The indoor pool was an absolute highlight, offering a perfect place to relax and unwind in a tranquil setting.” read full review

Excellent Support

“The service was perfect, with the staff going above and beyond to assist with my unexpected needs seamlessly.” read full review

Facilities: Perfect

9.5/10Review score

General

Non-smoking rooms
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling

Guest Parking

No parking available.

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Facial
Treatment room
Beauty treatment
Full body massage
Foot massage
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Four Seasons Hotel Hangzhou At West Lake Location

5 Lingyin Road, Hangzhou, 310013

Getting around

City Centre
Hangzhou 6 min · 2.1 mi
Airports
Hangzhou Xiaoshan International (HGH) 50 min · 20.6 mi
Train
Hangzhou chengzhan railway station 8 min · 3.3 mi
Underground
Wulinmen 5 min · 1.9 mi
Longxiangqiao 6 min · 2.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of CNY 336.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Chinese

Year renovated:

2010

Number of rooms:

Reviews and Ratings

Feedback about Four Seasons Hotel Hangzhou At West Lake from previous guests about their experience.

Review score

Based on 128 verified reviews

9.6 /10

Perfect

98 %

Recommend

Cleanliness

9.7/10

Comfort

9.8/10

Facilities

9.5/10

Free Wi-Fi

10.0/10

Location

9.6/10

Paid Wi-Fi

10.0/10

Staff

9.6/10

Value for money

8.8/10

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Four Seasons Hotel Hangzhou At West Lake, Hangzhou

About the Hotel

Amenities

Dining

Leisure

Services

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Four Seasons Hotel Hangzhou At West Lake Location

Reviews and Ratings

Next best alternative