Four Seasons Hotel Hangzhou At West Lake, Hangzhou ➤ Reviews, Rooms & Prices 2025

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About the Hotel

5 Lingyin Road, Hangzhou, China, 310013

Perfect

9.2

9.8

/10

5.0

4.8

“The hotel's location alongside West Lake is absolutely stunning and makes exploring nearby attractions a breeze.”view full review

Four Seasons Hotel Hangzhou At West Lake, a 5-star hotel rated 9.2/10 on Booking.com, features a serene environment along the scenic West Lake with elegant accommodations and extensive wellness facilities. This Hangzhou hotel offers luxurious dining options and caters to both leisure and business travelers with exceptional service.

Rooms & Amenities

Accommodations at Four Seasons Hotel Hangzhou At West Lake include 81 rooms, suites, and villas, all featuring cozy furnishings and views of meticulously landscaped gardens. Notable room types include the Lagoon Suite, which offers a living room and access to a landscaped patio, and the One-Bedroom Villa with Private Pool, featuring a serene garden and indoor pool.

Dining Options

Dining options include the award-winning restaurant Jin Sha, serving exceptional Zhejiang cuisine prepared by Executive Chef Wang Yong, and the West Lake Bistro which specializes in Italian fare. Guests can also enjoy afternoon tea in the Lobby Lounge or opt for custom dining experiences overlooking the gardens.

Leisure & Wellness

Guests can take part in wellness activities such as Tai Chi classes in tranquil garden enclaves, unwind in the hotel's luxurious spa, or enjoy a refreshing swim in the imperial-style pool. The hotel also offers complimentary bicycles for exploring the natural beauty of West Lake, a UNESCO World Heritage site.

Business & Services

For business travelers, Four Seasons Hotel Hangzhou At West Lake features five versatile event spaces that accommodate various gathering sizes with scenic views. The hotel's services include 24-hour concierge support, in-room dining, and tailored event menus reflecting local culinary traditions.

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Select your room type

Four Seasons Hotel Hangzhou At West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Villa Private Pool

2 persons

305 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Courtyard Room King

2 persons

1295 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Panorama King Room Garden View

2 persons

865 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Courtyard Suite King

2 persons

2370 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Four Seasons Hotel Hangzhou At West Lake offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively large and comfortable, providing a serene view of the hotel's beautiful pond and garden.” view full review

Really good Dining

“The food at the Jin Sha restaurant was excellent, with top-quality dishes and an exquisite dining atmosphere.” view full review

Amazing Indoor Pool

“The indoor pool was an absolute highlight, offering a perfect place to relax and unwind in a tranquil setting.” view full review

Excellent Support

“The service was perfect, with the staff going above and beyond to assist with my unexpected needs seamlessly.” view full review

Facilities: Perfect

9.3/10Review score

General

Non-smoking rooms
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Facial
Treatment room
Beauty treatment
Full body massage
Foot massage
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Four Seasons Hotel Hangzhou At West Lake Location

5 Lingyin Road, Hangzhou, China, 310013

Map view

5 Lingyin Road, Hangzhou, China, 310013

City landmarks

Landmark

West Lake

3.2 mi

Landmark

Zhejiang provincial museum

3400 ft

Garden

Hangzhou Botanical Garden

1.0 mi

Landmark

Baochu Pagoda

1.3 mi

Landmark

China National Tea Museum

1.4 mi

Landmark

Lingyin Temple

1.8 mi

Park

Leifeng Pagoda; Leifeng Pagoda in the Sunset

1.6 mi

Marina

Bai Causeway

1.2 mi

Landmark

Yue Fei Mausoleum

1.1 mi

Landmark

Hangzhou China Science Museum of Printing

3200 ft

Landmark

Gu Shan

1.1 mi

Landmark

Yanggong Dike

3900 ft

Park

Zhongshan Park

2200 ft

Landmark

Guo's Garden

3300 ft

Landmark

Three Pools Mirroring the Moon

1.2 mi

Event hall

Tomb of Wu Song

5000 ft

Park

West Lake Colored Port View Fish Garden

1.5 mi

Landmark

Hangzhou Parterre

2600 ft

Landmark

Shuangfeng Chayun Scenic Resort

2600 ft

Landmark

Guozhuang Scenic Spot

2900 ft

Landmark

Baopu Taoist Temple

5100 ft

Landmark

Zhejiang Museum

1.1 mi

Landmark

Duan Bridge

1.2 mi

University

Zhejiang University

1.7 mi

Landmark

Ping Hu Qiu Yue

1.8 mi

Landmark

Hanmeilin Are Museum

1.1 mi

Nearby

80 Beishan Rd

Yue Fei Temple

1600 ft

Marina

Su Causeway

1600 ft

89 Beishan Rd

Quyuanfenghe

1600 ft

China

Tomb of Yue Fei

1600 ft

Restaurants

WL Bistro

900 ft

1/F

Starbucks

4300 ft

XiHuQu BeiShan Jie 82Hao Zhu Su YuanNei

Lou WaiLou

4600 ft

30 Gushan Rd

Amigo Restaurant & Bar

3000 ft

8 Yugu Road

Getting around

City Centre

Hangzhou6 min · 2.1 mi

Airports

Hangzhou Xiaoshan International Airport (HGH)50 min · 20.6 mi

Train

Hangzhou chengzhan railway station8 min · 3.3 mi

Underground

Wulinmen5 min · 1.9 mi

Longxiangqiao6 min · 2.1 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of CNY 308.02 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Chinese

Year renovated:

2010

Number of rooms:

Reviews and Ratings

Feedback about Four Seasons Hotel Hangzhou At West Lake from previous guests about their experience.

Review score

Based on 72 verified reviews

9.5/10

Perfect

98%

Recommend

Breakfast

10.0/10

Cleanliness

9.6/10

Comfort

9.7/10

Facilities

9.3/10

Free Wi-Fi

9.1/10

Location

9.5/10

Paid Wi-Fi

10.0/10

Staff

9.3/10

Value for money

8.5/10

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